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applicants
Senior Contact Center Developer
at Mobily in Saudi Arabia
- A Senior Developer oversees development & support existing and or new systems such as coding, testing, system documentation, and quality control.
- Receive escalation of the issues and to direct the development team.
- Liaison with development team leads, operations integration interfaces and other issues.
- Review Core Development & operations tasks related to integration.
- Make sure that 24X7 support is available for issues related to integration system.
- Reviewing vision, design, data model and operations document for new integration processes.
- Reviewing design document for upgrade in existing processes.
- Training of new staff for system.
- Recommending enhancements to the existing system.
Skills
- Bachelors in Engineering or computer Sciences
- Development skills related to Unix, Java, Oracle and C
- 4-5 years experience in development field
Preference for Saudi Nationals
Transferable Iqama is a must for local expatriate candidates.
Company Profile
Mobily is the brand name for Etihad Etisalat. The word “Mobily” represents a sense of belonging, an impression of the unity we live, with our valued customers. Customer centricity is the core of our practice, and integrating into our customers lives with integrity and friendliness is our governing principle.
Mobily means.. everything we do.. is connected to you..
Our logo and colour represents our openness to customers and our corporate citizenship. Dynamism is the essence of our days. We start with open hearts and minds. We value contemporary concepts and ingenious thoughts. Then we focus sharply and walk the extra mile; and offer only what adds to the customer life. In simple words
with Mobily.. life is flourishing.. in your hand..
It’s an old saying, but “the only thing that’s inevitable is change” is truer today than ever. Our society is changing day by day, and we’re happy to embrace it. More than that, we wish to be a catalyst for change. Customers today are more demanding and we aim to not only meet those demands, but to anticipate them. To understand our future customers’ needs and to prepare for the launch of Mobily, we conducted over 40 research projects and focus groups, involving more than 15, 000 people.
Our Values:
• We’re collaborative and driven. Nobody’s better than all of us, and when we help each other we all win.
• We’re passionate about what we do, and we make sure everyone is motivated to deliver.
• We’re adventurous and ingenious - looking at things in different ways to discover new solutions to old problems.
• We’re simple and dependable - always making sure that no matter how complex the technology, our services is easy to use.• We’re open and friendly - courtesy costs nothing, and we insist on honesty and transparency in all our dealings.
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